Privacy Policy

Privacy And Policy

Phoolwalay.com gathers personal information to help improve our products and customer support, to communicate with our customers, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, we recognize and respect the importance of maintaining the privacy of our customers, registered members and users, and have established this Privacy Policy as a result.

Q. How do we handle my contact information which I enter during the purchasing process?
A. All customers' contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purpose are securely kept.

Q. For what purpose will my contact information be used?
A. Customer's contact information will be used for the following purposes:
a. Market Analysis Such information as customer's choice of flowers, country of the senders and the recipients, are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.
b. Channel for Communicating Purchase and Delivery Status Sender's email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled).
c. Products Update Sender and recipient's email addresses will be used for forwarding new products updates.
d. Festival and Other Promotions: Sender and recipient's email addresses will be used for Festival and Other Promotions.


Corrections
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to admin@phoolwalay.com. Registered users can modify and update their membership information (including name, mailing address, telephone number and email address) by accessing the password-protected "Edit Profile" page.

Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web Site, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our Privacy Policy from time to time as new features are added, suggestions from our customers are incorporated or other changes are made. Your Comments
Phoolwalay.com welcomes feedback concerning this Privacy Policy. Please send your comments and questions to admin@phoolwalay.com.